It's not a popularity contest! Especially if you're a Quality professional


I was not popular!Oh boy, whenever I started walking towards anyone at work, they would make themselves look busy, avoid eye contact, walk the other way. Eeek! I hated it. Everyone wants to be liked, right?Everyone always assumed I was coming with bad news:• You screwed up!• What happened here?• Why didn't you follow this procedure?• Fill out this form!• You're going to have to start an incident report!I knew that people sometimes hid their mistakes from me. I knew because they often turned...